SUPPORT CENTER. SUPPORT CENTER.

SUPPORT CENTER.

We're here to help if you run into issues. Our team understands how important it is for our customers to have their questions or issues resolved quickly.

How to guides.

How to guides.

Check back soon, we're working on adding simple yet effective guides on how to resolve a majority of all PC related issues. Until then, our support team is ready to help.

Frequently Asked Questions.

Sales

Buying a new PC may feel overwhelming, but we've made it simple and easy. Here's a list of common questions and answers we come across often. For additional help, contact our team for expert advice.

How do I place an order?

Click "Build Your PC" at the top of our website to get started. Our online PC builder will guide you step-by-step on building the right gaming PC for your needs and budget.

How long will it take?

Once we process your order, we should have it shipped within 5-10 business days. You will receive tracking information via email.

What is your return policy?

We offer a 30 day return policy from the day you receive your order, re-stocking fees may apply unless there is an issue with the PC.

Do you setup and install Windows, drivers, etc?

Yes, our team will take care of everything for you. Your computer will be ready to play when you receive it. Our team will build, setup, and test the PC before it ships.

Support

Good news, a majority of the issues you may face are quite simple and easy for us to help resolve for you. Let's start with the common ones below. If you still need help, please reach out to our team.

Issues while playing games?

Updating your graphics card driver and checking for any new patches for your game tends to resolve most issues.

No video on display when you turn on the PC?

Make sure your display is plugged into the graphics card instead of the motherboard. Verify the monitor is set to the correct input.

Blue screen or other stability issues?

If you just received your system, the graphics card or memory modules may need to be reseated. If the PC has been working fine in the past, try to do a Windows system point restore first, if that doesn't help use the Windows Memory Diagnostic test.

Contact our team. Contact our team.

Contact our team.

Email: support@buildredux.com
Phone: 1-856-390-7905
Hours: Mon-Fri: 9 AM - 5 PM (PST)

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